All our furniture is handmade and bespoke, meaning size and weight can vary. For this reason, we use a number of couriers to cover all of these. At the moment we only offer UK delivery (excluding Northern Ireland) but we are working on options to be able to ship offshore.
All desks and larger items will be sent out with our main courier, Tuffnells. They specialise in transporting large goods and ship to all over the UK. If your order has been shipped with Tuffnells you will receive a 16-digit URN number which you can enter into Tuffnells tracking system to find updates on your items.
Please follow this link to track your delivery: https://www.tuffnells.co.uk/track-and-trace
To keep pricing simple, we charge a flat rate of £30 for items up to £200 and £50 for items over £200.
For smaller items we will ship your items with ParcelForce, these tracking numbers begin with EK, followed by 9 numbers which end with GB.
You can track ParcelForce shipments using the following link: https://www.parcelforce.com/track-trace
We charge a flat rate of £5 for all items up to £50 in value.
Have a question?
If you have any queries or difficulties with your delivery, please don’t hesitate to contact us. Our customer service team will be able to help you with any issues and also get in direct contact with the delivery company handling your shipment.